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- We exchange or return perfumes which are not up to the required standard.
- It can take 5-7 working days to process your request.
- We exchange or return within 14 days of delivery date.
- We can not offer you a refund or exchange after 14 days
- We have no return policy on sample and testers
- Moderately used perfume should be there in the bottle.
- No physical damage to the bottle or packaging.
- Items purchased on sale will not be returned.
- To return or exchange an item, please email us at scent.st.pk@gmail.com with reason to return or exchange, order details and invoice.
- Once our customer support team approves the return or exchange you will be requested to send the parcel.
- Once your return is received and inspected, We will notify you of the approval or rejection.
- Please note that you are responsible for the cost of returning the items to us.
- During busy periods please allow up to 15 working days for your return or exchange to be processed.
